Shipping & Tracking
- Free Shipping: At FungaBeam, we offer FREE standard shipping on all orders.
- Order Tracking: Once your order dispatches, you will receive an email with your tracking number and direct tracking link. Please allow up to 48 hours after dispatch for tracking details to update on the carrier’s system.
- Track Your Package: You can track your order status directly on our [Order Tracking Page].
Customs, Taxes & Duties
- International orders may be subject to local import duties, taxes, or clearance fees upon arrival at the destination country. These fees are the responsibility of the customer. Please consult your local customs office for specific rates and policies.
Lost, Stolen, or Damaged Items
- Every order is thoroughly inspected before dispatch to ensure quality. While we are not liable for transit carrier delays, errors in delivery addresses entered at checkout, or stolen packages after confirmed delivery, we are always here to help!
- If your item arrives damaged or appears lost in transit, please reach out immediately to [email protected] with your order number and photos of the damaged item/packaging. We will gladly help you file a claim with the carrier and assist with a solution.